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Monday, February 22, 2010

Communication Was on the Radio This Weekend


I’m a bit of a science geek. The hobby rarely results in anything directly related to my area of interest, but this weekend the Science Friday podcast dedicated 45 minutes to a panel discussion on the task of communicating science. The show was a goldmine of practical examples of the concepts I try to teach in first-year composition (FYC). Some examples: what constitutes noise in the rhetorical situation; audience-centered approach versus message-centered approach; the importance of balancing concepts, context, and issues; the barriers to entry for many academic/professional communities; source evaluation; breaking down a complex message into its component parts; and my favorite, most academic and professional communities are meritocracies not democracies.

I hope some of my students will take the time to listen to the panel discussion. It is an interesting discussion on communication, science, and the intersection of the scientific community and the public sphere.

The show was of particular interest to me because of the paper I am working on.

The impetus for one of my paper’s main points is this: FYC occupies a particularly awkward moment in the development of many student writers - before they have dug into the college-level discourse of any specific discipline.

This awkward moment presents an obstacle that we must contend with in FYC. Our goal is to give students the skills they will need to contribute effectively to the communities they eventually join, but we must accomplish this before we know exactly what those communities are going to be.

Let me name just a few of the career paths my undergraduate students have expressed an interest in: manufacturing, consulting, finance, fashion, marketing, automobiles, NGOs, government work, entrepreneurship, and the list goes on. As the students advance into upper-division courses related to their individual interests, they will be expected to learn how increasingly-specialized academics communicate about those industries. Then most of the students will step out into the industries and engage in communication processes unique to each community. On top of that, within those industries there are so many different roles. During a recent seminar on communication, members of the MBA class were quick to point out that even within the same company, different departments use vastly different methods of communication.

So the skill set our students obtain in FYC needs to be a combination of

A) the basic tools of written communication and

B) the analytical skills required to evaluate and meet the needs of a discourse community.

Science Friday’s discussion puts a lot of that into a practical context by flipping the challenge on its head. The discussion participants talk about how the science community is struggling to adjust to the expectations of an outside audience. My hope is that students with a strong understanding of the how discourse communities function can go out into the real world and address the issues that beset both outsiders and insiders of any community.

As a final note, I believe it is easy to show the parallel between the scientific community’s issues and the business community. I’ll offer the most obvious example before signing off:

Climate Change: The scientific community has had tremendous difficulty relating complex ideas that involve uncertainty, probability, and complex computations to a public that is hungry for easy-to-digest practical applications. This has resulted in tremendous confusion about how to use information to make policy decisions.

Derivatives: The finance community has had tremendous difficulty relating complex ideas that involve uncertainty, probability, and complex computations to a public that is hungry for easy-to-digest practical applications. This has resulted in tremendous confusion about how to use information to make policy decisions.

2 comments:

Anonymous said...
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chumpo said...

I've not listened to science friday in a while, but do enjoy that show thoroughly. Ah the challenges of business communication, right now I have to deal with many clients that just don't respond to emails, apparently once you become a business owner, unless something is horribly broken, you can't be bothered to respond to email consultations.